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For the latest IT information and resources to help your company

Causes of call-quality issues of VoIP

Causes of call-quality issues of VoIP

Phones are absolutely essential to any company’s communications arsenal. And after Alexander Graham Bell made the first coast-to-coast long-distance call in 1915, it was clear that this was technology that had the power to transform businesses. But as with all emerging technologies, there were some kinks to work out.

5 online reputation management mistakes

5 online reputation management mistakes

Businesses are relying on social media more than ever to get their voices heard on the Internet. However, so many companies make mistakes that are too important to ignore, and which could seriously damage your online reputation. As a business owner you need to keep your organization in check, and avoid these common online reputation management pitfalls.

Regularly evaluate your cybersecurity

Regularly evaluate your cybersecurity

Experts estimate that the global market for cybersecurity products this year will exceed that of last year. At first glance, an increase in spending seems necessary and shows that businesses are becoming more aware of cybersecurity issues. But a closer look may prove otherwise.

Web trends in the instant gratification age

Web trends in the instant gratification age

Modern internet users usually don’t spend much time on one page. According to researchers, adult attention spans have dropped to eight seconds, creating serious challenges for business owners who need to promote their website. To adapt in this age of instant gratification, website producers are employing several tactics.

Tips to reduce risks after a security breach

Tips to reduce risks after a security breach

No company is completely safe from data breaches. For proof, look no further than companies like Yahoo, AOL, and Home Depot, which compromised millions of personal customer information. That said, no business is completely helpless, either. The following steps can minimize the risks to your business in the event of a large-scale data breach.

Industries that need virtual desktops

Industries that need virtual desktops

Apart from the cloud, one of today’s biggest IT trends is virtualization. And why not, it has helped countless businesses in more ways than one. An emerging model of virtualization is virtual desktop infrastructure (VDI), which involves hosting a desktop operating system and making it available on almost any device.

Getting staff to use collaboration tools

Getting staff to use collaboration tools

An organization might have the most state-of-the-art technology in the world at its disposal, but none of it matters if people don’t use it. Here are are five good ways to ensure collaboration tools adoption for your business.

#1 Conduct an audit and have your use cases ready – The first thing you need to do is run an internal audit to figure out which collaboration tools are in your environment and why.

7 Must-Have Office 365 Add-Ons

7 Must-Have Office 365 Add-Ons

Microsoft Office 365 is one of the most successful and popular apps in the world, at 135 million commercial users and counting. To further boost user experience, it also offers a range of time-saving, productivity-boosting add-ons.

#1. StaffHub

You can now easily keep track of your employees’ work hours, allow employees to swap shifts, and make changes where appropriate with Microsoft’s StaffHub app.