In the past eight years we have evaluated tens of thousands of event log entries, log files, registry keys, and many other Server monitoring parameters over hundreds of thousands of Servers. Through the years Technology Advocates NOC Technicians have developed Best Practices for resolving many common and uncommon Server problems.
Technology Advocates's IntelliMonitoring system was designed to identify known problems and provide the corresponding solution. This solution driven monitoring system can save hundreds of hours normally wasted monitoring, researching, and troubleshooting Server problems. Server conditions drive the IntelliMonitoring system. Specific alerts are raised and escalated and with Technology Advocates's Best Practices many can be resolved in minutes not hours.
Expand Exchange Email Server monitoring by configuring Technology Advocates's Mail Transaction Monitoring. In addition to monitoring Server parameters for Exchange failures, Technology Advocates will send on your schedule emails to your client Exchange Email Servers. The email's round trip is then analyzed by Technology Advocates and specific alerts can be executed when necessary.
Customize your monitoring by creating Application, Performance, and Event Log monitors outside Technology Advocates's default IntelliMonitoring system. Indefinately expand your ability to monitor outside-the-box.
In addition, the SAAZ Server Software can monitoring ICMP, SNMP, and Red Hat Unix devices. These additional devices display in the ITS Portal. Any device can receive alert notifications though for certain supported manufacturers additional reporting information can be pulled and displayed in the Management Portals.
The Secure Information Store allows you to create additional user groups and designate who has access to sensative informaiton. In the Password Vault you can store network admin accounts and have the password stored "as is" or dynamically updated. Only uses with the proper permissions can request the most currently updated password adding another security level to Server access.
- Over 1500 crafted IntelliMonitors
- IntelliMonitors automatically applied to Servers
- Custom design Application, Performance or Event Log Monitors
- Enhance Exchange Mail Server Monitoring
- Add another security level to Server access
Server Monitoring & Alerting Process
- Install SAAZ Agent
- Agent provisions Server; applies template policies
- Create Device Monitoring from Server Agent
- Agent reports error codes and unavailability to the SAAZ Platform
- Unknown errors added to SAAZ Platform Knowledge Base
- Resolution based on product option selection