Desktop and User Care

Remote and onsite support from reliable, dedicated, and experienced technicians that rapidly resolve IT issues

We’ll also maintain and update your IT so your employees
get more done.

If you need a personal customer-service center for your IT problems, then the Technology Advocates’ Desktop and User Care program is for you. With our desktop and laptop agent software, our technicians can solve any issue remotely, securely, and without extra charge in record time — all you have to do is pick up the phone and state your problem.

Our flat-rate, unlimited helpdesk is staffed by Level 2 engineers with over two years of experience, so you can ask us anything, from questions on operating standard applications to questions about critical hardware failure.

You’ll also be able to control your IT with ease with our detailed, scheduled inventory report consisting of license expirations, warranties, vendor information, serial numbers, and more

Our personal helpdesk services comes with:

  • Managed antivirus and malware protection
  • Most recent and fully working operating system updates and security fixes
  • Remote troubleshooting and maintenance of your entire network
  • Freed-up resources you can put toward growing your business