Hackers are known by the general public as cybercriminals, especially with so much news about nude celebrity photos beings released to the cloud, millions of customer information being stolen across many industries, and government agencies paying the ransoms hackers demand so that the former can regain access and control of their systems. However, did you […]

Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations. As telecommunications continue to play a big part in running most business operations, AI developers are also introducing advances in […]

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever. Learn why vishing campaigns are effective. VoIP makes it easy to create […]

Microsoft’s Workplace Analytics uses data gathered from email, documents, calendar, and other Office 365 applications to present a clear picture of both employee and manager productivity. It’s a clear upgrade from MyAnalytics, which allowed employees to view just their own data. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace […]

Google made its foray into web browsers with Chrome in 2008. With its remarkable speed and ease, Chrome was welcomed by many users. However, over time, the browser becomes a bit sluggish, especially if you’ve installed extras such as extensions. Follow these easy steps to ramp up your Chrome browser’s speed. Clear your browsing data […]

Most small- to medium-sized businesses (SMBs) don’t possess the resources to run and maintain their IT infrastructure, let alone assess whether it’s still driving value for the company. However, if you want to ensure everything is running smoothly, it’s important to conduct technology business reviews whenever possible. A technology business review reveals the strengths and […]

Cybersecurity is a threat to businesses across industries. Sometimes, organizations invest in security software without realizing the risks that come with it. Here are compelling reasons why identifying threats before buying cybersecurity products is paramount. Uncover threats and vulnerabilities Every business should run a risk assessment to evaluate its current cybersecurity infrastructure. Doing so is […]

Voice over Internet Protocol (VoIP) solutions have been enabling businesses to enjoy lower call rates and plenty of exciting call features. But with faulty VoIP implementation comes call quality issues. Let’s discuss some of these problems that you might encounter and what you can do to fix them. Choppy voice The main factor in disjointed, […]

With Microsoft Excel’s new features being so incredibly user-friendly, there’s no excuse to remain basic. Upgrade your skills with our three tips today!

Once the stuff of science fiction, artificial intelligence (AI) is currently on track to becoming a key part of modern businesses. According to experts, 2020 is the year that 85% of all customer interactions with a business will occur via machine learning programs. eCommerce businesses are among those that will benefit greatly from the use […]