Best practices to maximize your CRM

Customer relationship management (CRM) software can add value to your business in many ways. Next to being a very important sales improvement tool, CRM software strengthens your company’s professional image in the market. However, not all CRM users utilize the software a hundred percent.

How to properly manage your fleet of VMs

A virtual machine (VM) is essentially one piece of software that contains operating systems, software, and files that take a portion of computing resources from your on-premises server. VMs behave like normal files, so you could deploy a fleet of them on any workstation with ease.

Phishing through VoIP: How scammers do it

Many businesses nowadays are well-armed against email-based phishing scams, which is why scammers have moved over to VoIP (Voice over Internet Protocol) scams. Through “vishing scams,” hackers can pretend to be bank representatives and convince your employees to provide confidential financial details via a seemingly innocuous VoIP call.

What is Single Sign-On and who is it for?

An average enterprise uses over a thousand cloud services. Even if small businesses use just a few dozen apps, securely managing account logins is still a huge problem for both users and administrators. Single Sign-On (SSO) is an excellent solution to this issue, so let’s dive into how it works.

Will you put UPS in your network equipment?

When a power outage occurs, smart business owners use an emergency power system to keep workstations from suddenly shutting down. This prevents data loss and keeps computers operational. Connecting your networking equipment to an uninterruptible power supply (UPS) system will also keep your employees productive during a power outage.

Benefits of using a VPN

While using a virtual private network or VPN isn’t a silver bullet to online privacy threats, it still offers crucial security benefits, especially if any part of your day involves using unsecured channels such as public Wi-Fi. Given its importance, how do you pick the right one and what factors do you need to consider? […]

Which is better, Hangouts or Skype?

Many online collaboration tools are coming up with improved features for online communication. These include Microsoft’s Skype for Business and Google’s Hangouts Meet. Both are used for video calling, group chat, private chat, and file and image sharing.