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HTTPS matters more for Chrome

HTTPS matters more for Chrome

HTTPS usage on the web has taken off as Chrome has evolved its security indicators. HTTPS has now become a requirement for many new browser features, and Chrome is dedicated to making it as easy as possible to set up HTTPS. Let’s take a look at how. For several years, Google has moved toward a […]

Workplace app overload and its ill effects

Workplace app overload and its ill effects

Apps are supposed to make life easier in the workplace. But if you use too many of them working at one time, things can get messy. This is a familiar problem in many small businesses that rely on several apps and software for daily operations. The confusion drains funds and reduces employee productivity, as a […]

More teens leaving Facebook for other sites

More teens leaving Facebook for other sites

More teenagers are leaving Facebook for other online platforms that feature images or videos and give them more control over who can be their friends. Based on a new Pew Research Center survey, only 51% of US teens are using Facebook. By contrast, 69% of US teens were reported to be using Snapchat, 72% Instagram, […]

Debunking the top 4 virtualization myths

Debunking the top 4 virtualization myths

Unless you work in IT, you don’t need to understand the intricacies of most business technology. Complicated explanations usually just lead to misunderstandings, which is especially true for virtualization. Many of the things you’ve heard about it are false. Myth #1 – Virtualization is too expensive for SMBs Many people assume that the more advanced […]

Working remote? Use VoIP

Working remote? Use VoIP

The workplace has been steadily evolving, and much of this is fueled by the rise of remote workers. Last year’s Gallup survey showed that of more than 15,000 adults asked, 43% of them worked outside of the office. Why does remote working look more appealing to employees these days? The appeal of working remote The […]

Microsoft Office 365 to block Flash

Microsoft Office 365 to block Flash

A few weeks ago, Microsoft made an announcement to block future content that is embedded with Adobe Flash, Shockwave, and even their own Silverlight platform from Office 365. While the developers have their reasons for implementing this, they should have pulled this feature earlier to avoid many irate customers. Microsoft recently announced plans to eventually […]

Healthcare: Prevent insider threats

Healthcare: Prevent insider threats

Healthcare is the only industry where insider threats pose the greatest threat to sensitive data, with 58 percent of security incidents coming from people working within the organization itself. Here’s a look at five ways to prevent such breaches. #1 Educate – The workforce (meaning all healthcare employees) must be educated on allowable uses and […]

New malware infects SOHO routers worldwide

New malware infects SOHO routers worldwide

Talos recently warned that at least half a million routers have been endangered by a new form of malware called VPNFilter. After an earlier version targeted devices in Ukraine, VPNFilter has spread rapidly in around 54 countries, affecting home and small business routers. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, […]

Do WP security updates cause problems?

Do WP security updates cause problems?

It’s important for every business to install security patches in WordPress (WP), given the growing number of cyberthreats targeting businesses. Apart from defending your website from threats, patches guarantee that your business stays intact and your data remains in safe hands. But sometimes a security update can cause issues. Why does this happen, and can […]

AI-powered advances in customer support

AI-powered advances in customer support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that […]