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For the latest IT information and resources to help your company

Prep for IT incidents with external support

Prep for IT incidents with external support

Regardless of your best office IT strategies, it’s nearly impossible to thwart every type of cyberattack. And when they do happen, most businesses depend primarily on their internal resources and personnel. On the other hand, some organizations have realized the risks and complexities involved and have sought external support from leading industry specialists. Here are […]

Why hypervisor security is important

Why hypervisor security is important

Virtualization has become essential for business looking for better resource provisioning, easier IT management, less hardware, and lower costs. But virtualization is a complex and constantly evolving field, which comes with certain risks. One such risk concerns hypervisor security. What is a hypervisor and what are its risks? For those who don’t know, the hypervisor […]

Why businesses should record their calls

Why businesses should record their calls

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate your customer service is call recording. #1. Improve customer service One of the most important reasons why businesses should always […]

The Google Assistant Fun House at SXSW

The Google Assistant Fun House at SXSW

Google brought their “voice-activated insanity” as a feature of their Google Assistant Fun House at the South by Southwest (SXSW) expo in Austin this year. The limited product exhibit showcased the unique capabilities of their AI assistant platform, such as a sock-folding robot and a system to order beer from your sofa. Here are other […]

Office 365: Tools and tips for business

Office 365: Tools and tips for business

Office 365 is the office productivity tool of choice because it has everything business users could possibly need. That said, most of them aren’t maximizing their Office 365 investment. That’s why we’re recommending some of the lesser-known and underused tools to help you work more efficiently. SharePoint SharePoint is the “communication sites” platform for building […]

Millions more affected by Equifax leaks

Millions more affected by Equifax leaks

Back in 2017, Equifax, one of the three major credit bureaus in the US, made a major security blunder that leaked millions of sensitive information, including Social Security numbers, addresses, driver’s license numbers, and credit card details. The company estimated that the data of 145.5 million people (almost half the US population) were exposed. But […]

5 ways to get the most from social media

5 ways to get the most from social media

Regardless of your company’s size, social media marketing is a fickle tool you can’t afford to ignore, especially if your business targets Generation Z customers. Read on to discover five ways to get the most out of your social media. #1. Choose the right platform Between Facebook, Twitter, Instagram, YouTube, and LinkedIn to choose from, […]

Google Drive upgrade: Commenting on MS Files

Google Drive upgrade: Commenting on MS Files

Google constantly strives to boost user experience by regularly updating their series of tools and applications. This time around, they added a new feature to Google Drive wherein users can add a comment directly on the ‘Preview’ pane of Microsoft Office files, images, and PDFs. Read on to find out how this can benefit your […]

HTTPS is something to care about

HTTPS is something to care about

For all the time we spend discussing the complexity of internet security, there are a few simple things you can do. Avoiding websites that aren’t secured with the HTTPS protocol is one of them. It’s a habit that can be developed with a better understanding of what the padlock icon in your web browser’s address […]

Choosing the right virtualization strategy

Choosing the right virtualization strategy

Just because virtualization is an incredibly advanced and complicated technology doesn’t mean small businesses can’t get in on the action. As experts debate the merits of virtual desktops versus containers, all SMBs need are an elementary understanding of how virtualization works and an IT provider. We can give you both! What are virtual desktops? Imagine […]