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Many small- and medium-sized businesses (SMBs) have started using Microsoft 365 to enhance their processes and productivity. This means the amount of data created by Microsoft 365 is growing, posing some challenges in tracking connections and information. This is where the Office Delve feature comes in handy. What is Office Delve? Office Delve is a […]

Data loss is a bigger concern than ever nowadays, as cyberattackers are getting creative with their breaches and exploits. So it’s a smart choice to add layers of security — such as biometrics authentication — to make your data as difficult as possible to steal. Authenticate your profile on your mobile device Chrome OS, Windows, […]

Businesses have more access to customer data these days, thanks to customer analytics tools being more affordable and powerful than ever. However, a lot of data is unnecessary and can take up precious memory space. To ensure that your insights are relevant and useful, you must have a well-defined data collection system in place. Customer […]

As businesses have become more reliant on technology, they’ve also become a prime target of cybercriminals. If you want to protect your organization from cyberattacks, make sure your cybersecurity system doesn’t have the following flaws. Open wireless networks With just one main internet line and a couple of wireless routers, an entire office can get […]

Voice over Internet Protocol (VoIP) phone systems allow users to make and receive calls using the internet instead of traditional phone lines. This presents many advantages ranging from better call quality to lower costs. However, VoIP also has several disadvantages, one of which is that hackers can use VoIP phones to gain access to an […]

It’s difficult to create budget plans, data entry records, and financial information without a productivity tool like Microsoft Excel. Over the years, it’s been a staple in most offices because of its many useful functions, which aid in making business decisions a lot easier. And with a new feature, Excel has become even handier. Previous […]

People are visual creatures, which means we interpret visual data better than written words. That’s why most businesses turn to dashboards as a business intelligence tool to present data in a way that’s easy to understand, making dashboards a critical part of the business analytics process. Here are some common uses of dashboards across various […]

Smartphones have become a vital part of modern life. And as we spend more time on these gadgets, the likelihood of needing to recharge them while on the go increases. When your phone’s juice runs out and you’re nowhere near your charger, a public charging kiosk can look pretty promising. But what you might not […]

Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually have the opportunity to provide […]

The internet is a Wild West of sorts. One can never know what kind of cyberthreat they’ll come across. This is why businesses should use secure web browsers to keep threats at bay. But how safe are the popular browsers of today? Let’s find out. Microsoft Edge Microsoft Edge, Windows 10’s current default browser, is […]